NOTE: These instructions are for the primary account holder of a departmental account. Officers who are included within the department will be added manually by the administrator (primary) or will be sent a custom link, per the following instructions.

If you are not the officer who manages your department, these instructions will not apply to your account. Please contact the officer at your department who set up the department account.

How to Manage Your Departmental Account

Managing your corporate sub-accounts is a convenient way to add new officers or remove those who have left the department. To get started, follow these steps (images provided for reference below).

  1. Login and visit your account section from the main menu
  2. Click your subscriptions and you should see your corporate account listed
  3. Click the triple dot menu to the right and select “sub-accounts”
  4. From there, you can manually add members or, better yet, provide a custom link to your officers for them to enter their details on their own time. CSV imports are also available, should you need that option.

*NOTE: If you have officers who are already in the system as individuals, you can add them under your corporate account by adding their username – they will automatically be moved to your account as a sub account and no longer need to pay their individual subscription.

Migrate Sub account

*MIGRATING SOMEONE TO YOUR CORPORATE ACCOUNT

If you know the username of an officer in our system (they can find that info on the account page in the green box), you can click the “Add Sub Account” button under your sub account management section and enter their username to transfer them to your corporate account.